Privacy Policy of moanca.ch

 

This privacy policy explains to you the nature, scope and purpose of the processing of personal data (hereinafter referred to as „data“) within our online offering and the associated websites, functions and content as well as external online presences, such as our social media profile. (hereinafter jointly referred to as „online offer“). With regard to the terms used, such as „processing“ or „person responsible“, we refer to the definitions in Art. 4 of the Data Protection Basic Regulation (DSGVO).

Types of data processed:

We use these types of processed data:

  • Inventory data (e.g. names, addresses)

  • Contact data (e.g. e-mail, telephone numbers)

  • Content data (e.g. text input)

  • usage data (e.g. websites visited, interest in content, access times)

  • Meta/communication data (e.g. device information, IP addresses)

 

We may use the following information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. In addition, we process the following data for the purpose of providing contractual services, service and customer care, marketing, advertising and market research:

  • Contract data (e.g., subject matter, duration, customer category)

  • Payment data (e.g., bank details, payment history) of our customers, prospects and business partners @@STRIPE???

Categories of data subjects

Visitors and users of the online offer (hereinafter referred to collectively as „users“).

Purpose of processing

We achieve this purpose by processing the data:

  • Provision of the online offer, its functions and contents

  • Answering contact requests and communicating with users

  • safety precautions

  • Reach measurement/Marketing

  • Providing the services offered on this website

Data collection when visiting our website

When using our website capelo.ch for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called „server log files“). When you call up our website, we collect the following data, which is technically necessary for us to display the website to you:

  • IP address of the requesting computer

  • Date and time of access

  • Internet page from which the access was made, if applicable with the search word used

  • Name and URL of the retrieved file

  • searches carried out (timetable, general search function on website, products, etc.)

  • the operating system of your computer (provided by the User Agent)

  • Browser used by you (provided by the User Agent)

  • Device type in case of mobile phone accesses

  • Transmission protocol used

The processing is done to improve the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are specific indications of illegal use.

Cookies

In certain cases we use cookies. Cookies are small files that are stored on your computer or mobile device when you visit or use one of our Internet pages. Cookies store certain settings about your browser and data about the exchange with the website about your browser. When a cookie is activated, it can be assigned an identification number which identifies your browser and allows the information contained in the cookie to be used. You can set your browser so that a warning appears on the screen before a cookie is saved. You may also choose not to take advantage of personal cookies. Certain services may not be accessible in this case.

Use of Social Plugins

Our website uses social plugins, e.g. from Facebook. The plugins are marked with the logo of the provider and can be e.g. „Like“ buttons.

If you call up our Internet pages which contain such a plugin, the provider receives the information via plugin that you have called up our Internet page. If you are logged in to the provider at the same time, the provider can assign the visit to your profile. If you interact with the plugins, the corresponding information is transmitted directly from your browser to the provider and stored there.

If you do not want the providers to collect data about you, you can select the „Block third-party cookies“ function in your browser settings. In this case the browser does not send corresponding information to the provider’s server in the case of embedded content from other providers. With this setting, however, other content on our website may no longer function in certain cases.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC („Google“), on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering).

Google uses cookies. The information generated by the cookie about the users usage of this website is generally transmitted to and stored by Google on servers in the United States. Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our online services by users, to compile reports on activities within this online service and to provide us with other services related to the use of this online service and the Internet.

Pseudonymous user profiles of the users can be created from the processed data. We use Google Analytics only with activated IP anonymisation. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user’s browser is not merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browser, however please note that if any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object.

Further information on the use of data by Google, setting and objection options can be found in Google’s data protection declaration (https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated). The personal data of the users will be deleted or anonymized after 14 months.

Cooperation with contract processors and third parties

If we disclose data to other people and/or companies (contract processors or third parties) in the context of our processing, transfer this data to them or otherwise grant them access to the data, this will only take place based on a legal permission (e.g. if a transfer of the data to third parties, such as payment service providers, Stripe in our case, to fulfill the contract is necessary), you have consented, a legal obligation (e.g. when using agents, web hosters, etc.).

Transmission of personal data abroad

We are also entitled to transfer your personal data to third parties (e.g. external service providers) abroad. These are obliged to the same extent as we ourselves to comply with data protection. If the level of data protection in a country does not correspond to that in Switzerland, we will contractually ensure that the protection of your personal data corresponds to that in Switzerland as long as we can, all though we may not be able to do so always.

How long will your data be kept?

Your data will be deleted as soon as they are no longer required for the fulfillment of the purpose for which they were collected (e.g. within the framework of a contractual relationship). The deletion will be replaced by blocking if legal or actual obstacles prevent the deletion (e.g. legal storage obligations).

Your rights as a user

You have the following rights with regard to your personal data:

  • You can request information about your stored personal data

  • You may request that your personal data be corrected, supplemented, blocked or deleted.

  • If you have set up a customer account, you can delete it or have it deleted.

  • You can object to the use of your data for marketing purposes

For the exercise of your rights an Email with the subject „My Privacy“ is sufficient:

capeloshop@protonmail.com

Right of withdrawal

You have the right to revoke any consent you have given with effect for the future.​

Right of objection

You may object to the future processing of the data concerning you at any time. In particular, you may object to the processing of your data for the purposes of direct marketing.

Contact

When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user’s details are processed in order to process the contact inquiry and its processing. The user’s details can be stored in a customer relationship management system („CRM system“) or comparable inquiry organisation. We delete the inquiries if they are no longer necessary. We check the necessity every two years; furthermore, the statutory archiving obligations apply.

Online presences in social media

We maintain online presences within social networks and platforms in order to be able to communicate with customers, interested parties and users active there and to inform them about our services. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply. Unless otherwise stated in our data protection declaration, we process the data of users who communicate with us within the social networks and platforms, e.g. write articles on our online presences or send us messages.

Data security

We use suitable technical and organisational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

We also take internal data protection very seriously. Our employees and the external service providers commissioned by us have committed themselves to secrecy and to compliance with data protection regulations.

We take appropriate precautions to protect your data. However, the transmission of information via the Internet and other electronic means always comes with certain security risks and we cannot guarantee the security of information transmitted in this way.

Enforcement and compliance with these privacy statements

If you have any questions regarding the processing of your personal data, you can contact us via Email:

shop@moanca.ch

Validity of the data protection declaration

We reserve the right to change or adapt this data protection declaration from time to time. Please consult this statement regularly. This statement was last modified on 31st of October 2019.